Figma
UX Audit
UX Audit Services that Transform User Satisfaction
Do you want your website/app to perform better? Our UX audit services will do that for you. We will tell you what you are doing wrong by evaluating the usability flaws, design errors, and efficiency issues and suggest actionable recommendations to augment your digital presence.
UX Audit Services Are the Solution
Heuristic Evaluation
First things first: our 360-degree heuristic evaluation! It is the core of services where we evaluate and conduct a systematic review using the usability principles and identify the current issues of your product’s UX. It allows us to devise a better user flow and designs that align with your business goals.
User Analysis
Our experts conduct a comprehensive user analysis to understand their pattern and pain point. It gives us an overview of how they interact with your site/app and what they like and don’t like. This analysis is a gateway to get into the heart of your users’ behaviors and map out their path.
Competitive Analysis
To gain a competitive advantage, you must know what you offer that your competitors don’t. At Next Gen Web Builders, our user experience audit services also include a thorough market and competitor analysis to understand the point of friction and our experts formulate solutions to get your product to dominate the market.
Proto Personas
Our UX experts create proto-personas that serve as a major tool for user-centric design and development. Based on our vast experience and the knowledge we gather about your business, this is the preliminary step we take to set the stage for the detailed user research allowing us to make informed design decisions.
Accessibility Practices
There are many accessibility practices we must adhere to make your digital product accessible to the masses. With the idea of providing your users with the best user experience that is more inclusive and user-friendly, our UX audit services also include compliance with the Web Content Accessibility Guidelines (WCAG).
Reporting
Every step of our extensive analysis is documented in a solid and comprehensive report. The uniqueness of our user experience audit service is all about the detailed findings that others may overlook at times. It doesn’t end here, we also provide a roadmap with changes that can actually make a great UX impact and align significantly with your business goals.
Partners & Recognition
Our Work
10+ Years Exp but Countless Innovations
Digital Uplift for DIFC
By utilizing our 10+ years of experience, we developed DIFC’s portal with a sleek design and seamless UX, enabling quick hassle free management and operations. As a result, they got 20% higher conversions, 100% more security with Mysql and Azure, 94% responsive proved to be a powerful portal for one of the world’s top-rated financing platform.
75
%
increase in online interaction and service accessibility.
Engineered DP World for Global Reach
Our team of 50+ web development experts partnered with the DP World to engineer a high-performance, customer-focused website. Built with high speed, UX, and security in mind, the platform achieved 98% speed optimization, 27% bounce rate, 67% user engagement, and 100% security, making it a digital gateway for international clients.
120
%
A surge in website visitors during key events.
Sephora – Beauty brand, Powered by Tech
Our team of web designers and developers created a sleek, user-centric eCommerce experience for Sephora Squad. With all the efforts we ensured a 98% mobile-optimized interface, 85% user engagement, a 36% rise in organic traffic, and 100% secure browsing. This didn’t only delivered a new standard in beauty shopping, built on performance and trust.
110
%
increase in online shopping and retail inquiries.
Seamless User Experience for University of Sharjah
We crafted a high-performance, interactive website for UoS —blending sleek design with flawless functionality. Backed by 10+ years of experience, our team delivered 93% speed optimization, 82% user engagement, 13% conversion rate, and a reduced 24% bounce rate—elevating University of Sharjah’s digital user journey.
103
%
boost in customer engagement and user journey.
ADIB : Optimized for Public Trust
Next Gen Web Builders developed a high-performance site for ADIB, combining intuitive UX with secure architecture. Designed to guide users through processes of ease, the platform achieved 92% engagement, 54% organic traffic growth, 30% bounce rate, and 100% security, redefining digital access to public services.
95
%
A increase in website traffic across experiences.
USA Investment – Powering Secure Digital Payments
Our experts build a scalable, encryption-first platform for USA Investment, tailored to the demands of modern digital transactions. With our years of experience in responsive frameworks and secure payment protocols, we achieved 100% security, 98% responsiveness, 82% user engagement, and a 9% conversion rate—driving trust and seamless fintech adoption.
130
%
A rise in transaction increase via the website.
Real Estate App for Success of GJ Properties
We built a mobile app for GJ Properties, blending tradition with Cognitive Design. With AI-Enhanced Multilingual Support, Smart Design, and Predictive UX, we achieved a 95% rise in organic traffic, 92% more conversions, and better CTR—powered by No-Code AI Builders, AI-Driven A/B Testing, and Automated Layout Generation.
95
%
95% increase in customer engagement with the new mobile app experience.
Redefined Event Experiences for FDI Sharjah
For the Sharjah FDI Forum, we crafted an active mobile app using AI-Generated Layouts, Smart, and Predictive UX. With AI-Enhanced Multilingual Support and Behavioral AI Analytics, we drove a 108% boost in participation.This turned engagement into an immersive, intelligent, and future-ready experience for FDI app.
108
%
108% surge in event participation through a digital-first mobile platform.
Jino – A Leap for Automotive
Our team of 30+ mobile app developers created a mobile app that empowers them to provide a one-stop solution for car services. With our futuristic approach – we made 120% increase in daily transactions with an attractive and secure mobile payment interface.
120
%
120% increase in daily transactions with an attractive mobile payment interface.
Retention Orientated – Injazat
For Injazat, we built a responsive mobile app using user-friendly design, responsive design, and cognitive app design. By integrating behavioral AI analytics and predictive ux, we achieved a 97% increase in customer retention—delivering fluid, intuitive, and AI-powered digital journeys.
97
%
97% Rise in customer retention is achieved by seamless app experiences.
Shafi - Simplified Healthcare Access
Our team of expert developers, developed a mobile app for Shafi that simplifies digital healthcare and improves patient access. With a clean interface and seamless performance, it empowers users to manage health easily. As the result, we saw a 105% increase in downloads, driven by intuitive design and smart integration of essential features.
105
%
105% increase in app downloads through advanced mobile health integration.
Smart Mobility for TankBay
We built a tailored mobile app for TankBay, delivering a rich, intuitive user experience for the energy sector. With the responsive app design and smart features streamlined operations and engagement—leading to a 112% surge in business growth through enhanced accessibility and innovation in the digital energy landscape.
112
%
112% growth in business due to our innovative mobile apps.
Fajar Interiors – Maximized their Presence
With our services, Fajar Interiors gained a stronger digital presence. This strategy led to a 100% increase in brand awareness across social media platforms, helping them connect with a wider audience and amplify their recognition in the interior design industry.
100
%
100% increase in brand awareness across social media platforms.
L'atelier Tutu – Marketed their Dancewear Brand
Our services helped L'atelier Tutu become a top dancewear online shop in the UAE. With enhanced digital strategies, they saw a 103% increase in leads, driving more interest in their exclusive collections and elevating their position in the competitive market.
99
%
103% increase in leads across exclusive collections.
Pharma Health – Strengthening Customer
Our services boosted Pharma Health's online visibility, focusing on their customer-centric products. This approach resulted in a remarkable 99% growth in social media followers and increased audience engagement, solidifying their presence in the health and wellness space.
83
%
99% growth in social media followers and audience interactions.
DLC Real Estate – Luxury Properties
Our services empowered DLC Real Estate to thrive in the competitive luxury property market. With targeted strategies, they saw a 103% increase in qualified social media inquiries from real estate investors, enhancing their brand presence and attracting more potential clients.
103
%
103% growth in qualified social media inquiries from real estate investors.
Royal Contracts Investments – Maximizing Exposure
Through our services, Royal Contracts Investments effectively showcased their lucrative investment opportunities. This strategic approach led to heightened brand visibility, generating a notable increase in engagement and attracting a wider audience, ultimately driving more interest in their investment options.
103
%
83% increase in social media visibility and investor engagement.
Founoun Art – Amplifying Islamic Art
Our services showcased the intricate beauty of Founoun Art’s Islamic creations. This digital strategy resulted in a 103% increase in social media impressions and shares, bringing their art to a broader audience and strengthening their online presence within the global art community.
103
%
103% increase in social media impressions and shares for their art.
Fajr Interiors – Turned Clicks Into Clients
Our data-driven PPC strategy elevated Fajr Interiors’ online presence, resulting in a 56% surge in traffic and high-converting leads. By targeting the right audience at the right time, we helped the brand gain stronger word-of-mouth traction in the interior design space.
56
%
increase in website traffic and lead.
GJ Properties – Smart PPC
We powered GJ Properties’ digital visibility through precision-driven PPC campaigns. The result? A 78% boost in website traffic from the right audience—bringing more eyes to listings and more leads to the table.
78
%
increase in website traffic of potential audience.
Capital Health Screening – Drived Awareness
With targeted PPC strategies, we elevated Capital Health Screening’s visibility across search platforms. The outcome was a 61% surge in website traffic, strengthening brand recognition and attracting more health-conscious users to their services.
61
%
increase in website traffic with brand awareness.
Repair Plus – Delivered Value
Through strategic PPC campaigns, we helped Repair Plus attract cost-efficient, high-quality leads. This resulted in a 49% boost in website traffic, engaging users actively searching for reliable repair solutions.
49
%
increase in website traffic across experiences.
RH Realty– Your Piece of USA
With our targeted PPC strategies, Roots Heritage positioned itself as the go-to destination for USA’s unique offerings—resulting in a 65% increase in leads and stronger brand awareness across its niche audience.
65
%
increase in website leads and brand awareness.
RTS – Global Reach with PPC
Our PPC services helped RTS amplify its global presence by effectively promoting its business solutions. This resulted in an 82% increase in brand awareness and greater audience engagement worldwide, positioning RTS as a leader in offering innovative solutions across international markets.
82
%
increase in brand awareness and wagon.
Sharjah Investment Forum – Branding through Print
We managed all print materials for the Sharjah Investment Forum, including brochures, banners, and flyers, ensuring flawless execution. Our error-free and impactful designs enhanced their branding, effectively communicating their message and amplifying their presence at the event. The result: 100% satisfaction and increased engagement.
100
%
error-free and influencing material to boost their branding effects.
Sharjah FDI Forum – Impact with Print Solutions
We provided premium printing services, including handouts, flyers, and stage backdrops, specifically designed for Sharjah’s leading FDI-focused event. Our influential brochures contributed to a 95% boost in brand presence, ensuring maximum impact and effective communication throughout the event.
95
%
boost in brand presence through influential brochures.
Refine USA – Brand Presence with Collaterals
We created sleek, polished printed marketing materials, including catalogs and business cards, to enhance Refine USA's business image. Our visually stunning prints led to a 90% increase in brand awareness, ensuring a strong, lasting impression on their target audience.
90
%
increase in brand awareness with visually stunning prints.
Shurooq – Custom Print Solutions
We crafted tailored print materials, including annual reports and brochures, to help Shurooq unlock new opportunities in the MENA region. Our professional designs resulted in an 85% boost in engagement, effectively showcasing their innovative ideas and enhancing business outreach.
85
%
enhanced engagement with professionally designed and printed materials.
Kamdaar – Innovative Print Solutions
We designed and printed standout packaging, labels, and branded stationery to enhance Kamdaar's market presence. With that a 70% increase in brand image, driven by high-quality product brochures and flyers that resonated with their audience.
70
%
increase in brand image via quality product brochures and flyers.
Global Catering – 2x CX with Custom Prints
We crafted eye-catching menu cards, promotional flyers, and branded packaging to enhanced Global Catering’s customer experience. These tailored print materials helped enhance their brand image and engage customers more effectively, leaving a lasting impression.
108
%
increase in customer interaction through print services.
Masdar. ae
Team of 30+ specialists, provided Masdar with the organic search services that enable them as a key enabler of the UAE’s net-zero vision. With our proactive and futuristic approach, they surpassed 105% increase in website traffic.
105
%
105% increase in website traffic across experiences.
Capital Health Screening - Better Experience
Capital Health Screening opted for our services, and our team of experts helped them to reshape their healthcare digital footprint. Our expert took the charge and made possibilities to increase 98% online appointment booking.
98
%
98% increase in online appointment bookings.
SERP Visibility for GJ Properties
We helped GJ Properties grow its online presence with smart, focused visibility. By improving visibility and user engagement, they saw 31% more impressions, a 4% boost in CTR, 95% more organic traffic, and 92% more conversions, proving the right strategy makes a real difference.
110
%
110% increase in lead generation.
Canadian Medical Center - CMC
We helped CMC stronger online visibility in the healthcare sector through our advanced strategies. With smarter keyword targeting, content optimization, and technical enhancements, they experienced a 120% increase in organic traffic—connecting more patients to digital care and building trust through relevant, easily accessible healthcare information.
120
%
120% surge in organic search traffic.
GBM - Future-Ready Tech and Presence
We positioned GBM as a go-to name for future-ready tech through our tailored strategies. By optimizing their site structure, refining content, and aligning with user intent, we drove a 115% boost in search rankings—making them more discoverable to tech-driven audiences seeking innovative digital solutions.
115
%
115% improvement in website search ranking.
Aura Curtain - Positioned as Premium Brand
Through refined strategies, we helped Aura Curtain shine as a premium home décor brand. By targeting high-intent keywords and enhancing on-site experience, we achieved an 87% increase in qualified website visits—attracting style-conscious homeowners actively seeking luxury interior solutions.
87
%
increase in targeted website visits.
Dominic & Partners - Logo Design That Elevates
With over 10+ years of branding experience, we transformed Dominic & Partners’ outdated identity into a clean, modern logo that reflects their professional legal stature. The thoughtful design helped sharpen brand recall and establish a stronger market presence with a competitive edge.
100
%
increase in brand visibility and positive client feedback on the launch.
FGA - Branding That Connects
Relying on a decade of design expertise, we patiently worked through four revisions to deliver a bold, professional logo that aligned with First Growth Agency’s vision. At last, this new identity (Logo) sharpened their brand image across digital and social platforms.
35
%
increase in client engagement and social traction after launch.
DXB - Real Estate Branding That Works
Using our 10+ years of strategic branding experience, we created a clean and impactful logo for Property Investment DXB. The new visual identity made their brand more memorable and accessible to clients in the competitive real estate space.
50
%
increase in branded email open rates and improved brand recall.
Branding That Wins Investor Heart
With our branding expertise, we delivered a pitch-ready logo that finally felt aligned with RC Investment’s values and investor-centric mission. The collaborative process ensured a brand identity that resonated deeply with stakeholders.
40
%
boost in pitch deck success rate within one quarter.
Bold Branding for Roots Heritage
With over a decade of logo design experience, we helped Roots Heritage stand out in a saturated market. The final logo blended professionalism with brand authenticity, leading to a 100% stronger presence in their niche.
28
%
rise in lead conversions within just two months of relaunch.
UI UX Technology Stack
We are experts with highly innovative and cutting-edge digital technology, built exclusively around your business vision.
Adobe XD
Sketch
Invision
Axure RP
Hotjar
Figma
Adobe XD
Sketch
Invision
Axure RP
Hotjar
Figma
Adobe XD
Sketch
Invision
Axure RP
Hotjar
The Difference We Deliver
Conversion Rate
With our UX audit services, we leave no stone unturned to identify the barriers that hinder your conversions and effectively design solutions that take your conversion rate up the ladder.
Data-Oriented Insights
Our UX audit report covers every aspect of the detail backed by data analysis and recommends suggestions that are supported by the evidence.
Problem-Centered
Our UX audit services highlight the challenges you come across while paving the way for your UX to truly shine. With the demands of our clients, we also focus on the specific areas of improvement to get into the depth of the hindrances.
Cost-Effective
We curate cost-effective offerings for you! With early detection of your UX flaws, we save you time and resources on redesigns and recurrent issues.
Customer Retention
Our UX audit allows you to build a strong user experience that increases the chances of repeated customers and enhances brand reputation.
Ongoing Improvement
Taking us on board for user experience audit services opens your doors to continuous improvement. We offer ongoing support to help you implement our recommendations and eventually witness growth.
Choose Our UX Audit for Digital Perfection
Next Gen Web Builders has the best talent with impressive expertise in UX audit services who create strategic solutions that your business can benefit from.
265 +
Happy Clients
325 +
Projects Completed
20 +
Years of Experience
Our Process
The Pillars of Our UX Audit Process
Our team brings together a phenomenal user experience that is supported by a lucrative process that has seen a history of successful audits.
Discovery
Extensive research
Valuable insights
User expectations
Business objectives
Heuristic Evaluation
Usability analysis
360-degree evaluation
Task-based tests
Identifying areas of improvement
Competitive Analysis
Target audience
Competitors’ products analysis
Obtain competitive advantage
User journey mapping
Report Development
Resource and time estimation
Suggestions for improvements
Implementation of the recommendation
Final report
We Help A Diverse Clientele Result-Driven Sitecore Development
Government
We have helped leading government sectors in the UAE!
Our Services include
Web Design & Development, Mobile App Development, Digital Marketing, SEO, Social Media Marketing, ERP Software Solutions.
10 +
Years of experience in the government sectors.
78 +
Clients across various government sectors.
See Case Studies
Health
We have worked with leading home & living industries.
Our Services include
Web Design & Development, Mobile App Development, Digital Marketing, SEO, Social Media Marketing, ERP Software Solutions.
10 +
Years of experience in the home & living industry.
92 +
Clients across various home & living sectors.
See Case Studies
Fashion
We have helped several fashion industries in USA.
Our Services include
Web Design & Development, Mobile App Development, Digital Marketing, SEO, Social Media Marketing, ERP Software Solutions.
10 +
Years of experience in the fashion industry.
75 +
Clients across various fashion sectors.
See Case Studies
Technology
As a full-service digital agency, we love working with IT start-ups.
Our Services include
Web Design & Development, Mobile App Development, Digital Marketing, SEO, Social Media Marketing, ERP Software Solutions.
10 +
Years of experience in the technology (IT) industry.
49 +
Clients across various technology (IT) sectors.
See Case Studies
Real Estate
We are your go-to company among famed real estate companies in the UAE.
Our Services include
Web Design & Development, Mobile App Development, Digital Marketing, SEO, Social Media Marketing, ERP Software Solutions.
10 +
Years of experience in the real estate industry.
91 +
Clients across various real estate sectors.
See Case Studies
Corporate
Next Gen Web Builders is a top option for the top corporate businesses.
Our Services include
Web Design & Development, Mobile App Development, Digital Marketing, SEO, Social Media Marketing, ERP Software Solutions.
10 +
Years of experience in the corporate businesses industry.
49 +
Clients across various corporate businesses sectors.
See Case Studies
Education
Our clients’ substantial growth through these channels reflects the quality of our work.
Our Services include
Web Design & Development, Mobile App Development, Digital Marketing, SEO, Social Media Marketing, ERP Software Solutions.
10 +
Years of experience in the education sectors.
67 +
Clients across various education sectors.
See Case Studies
Our Client Testimonials
What Our Clients Are Saying About Us
Our Blog
What’s Happening in The Industry?
FAQs
All Your Queries in One Space
We have listed all your concerns about the UX Audit services that you might have in mind.
How do you audit a UX site?
Here's a step-by-step guide to doing a UX audit:
- Recognize your company's goals.
- Learn about the users.
- Recognize the user's goals.
- Analyze the data.
- Complete a heuristic assessment.
- Compile your results and give suggestions.
- Takeaways to remember
How Do UI / UX Designers Work At Next Gen Web Builders?
Next Gen Web Builders is a creative UI and UX design agency based in the UAE with a reputation of providing an outstanding experience for their clients. We gather all the required information and conduct an analysis to identify areas of opportunity. We then go to the development stage, when we double-check all of the graphics.
Are UI / UX services by Next Gen Web Builders Reliable?
Here, at Next Gen Web Builders we work with a team of highly experienced professionals that know their way around their work. We utilize our team of experts to provide you with final products that are very realistic and impactful. Every UI / UX job accomplished at Next Gen Web Builders is a masterpiece in itself.
Does UX Design Require Coding?
Although knowledge of coding is not required for UX design, it is extremely beneficial. Professional UX designers with significant coding skills are employed by every skilled web design agency in USA.
Is the UX design approved by me before development?
Yes, we keep our clients updated at every stage of the process. We design a Ux template as a mock-up and share it with you
What do you offer in paid UX/UI Consultation?
We’ll audit your website, create and test prototypes, and train you in user experience best practices.
Catch the Success
Make Your Business Stand Out with Our Experts
Client satisfaction is one of our top priorities. At Next Gen Web Builders, our consistency, dedication towards work, and constant innovation have won us several accolades in the last decade.
Hire web designers and web developers in USA from Next Gen Web Builders to build highly responsive, scalable, and robust web applications with a touch of finesse.
